Officially Supported Products and EOL Dates

THE INFORMATION IN THIS ARTICLE APPLIES TO:

• All Products

SUPPORTED PRODUCTS

Technical support is provided in accordance with the GlobalSCAPE End of Life (EOL) and Support Life Policy. The following products are supported to the extent specified. Products not listed are no longer supported.

Globalscape End of Life (EOL) / End of Support Life (EOSL) Cycle

Product	Release Date	Full Support End/ EOL Start Date1	Full Support- Wind-Down End Date2	Partial Support End Date3
EFT 7.0	07/03/14	TBD	TBD	TBD
EFT 6.5	02/15/13	07/03/14	01/03/15	07/03/15
DMZ Gateway 3.3	12/04/12	TBD	TBD	TBD
Mail Express 4.0	01/28/14	TBD	TBD	TBD
Mail Express 3.3	02/15/13	01/28/14	07/28/14	01/28/15
WAFS/CDP 4.3	04/02/14	TBD	TBD	TBD
WAFS/CDP 4.2	08/22/13	04/02/14	10/02/14	04/02/15
WAFS/CDP 4.0	09/07/11	08/22/13	02/22/14	08/22/14
CuteFTP 9.0 (Windows)	11/28/12	TBD	TBD	TBD
CuteFTP 3.1 (Mac)	04/28/10	TBD	TBD	TBD

1. EOL is entered when the next major version is released.
2. The Wind-down Period is the period (6-months maximum) immediately following End of Life, or EOL.
3. Partial Support period extends 12 months after GA Date or 6 months after wind-down period, whichever is greater.

The Support Life for any edition of EFT 6.4.x and earlier, SecureFTP 3.x and earlier, DMZ Gateway 3.2.x and earlier, Mail Express 3.2.x and earlier, WAFS/CDP 3.7.x and earlier, CuteFTP 8.x and earlier, and CuteFTP Mac 3.0.x and earlier have completely elapsed and are no longer supported by the Globalscape Support Team.