Clik here to view.
Chrome's auto-fill is populating filter field; files appear to be missing in...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.xSYMPTOMGoogle Chrome's Autofill feature is populating the filter field located on the top of the Web Transfer Client page. It will typically autofill...
View ArticleClik here to view.
AWE tasks fail to execute when run via event rules when EFT Service is...
SYMPTOMAWE tasks fail to execute when run via Event Rules when the EFT server service is running as a domain account. Able to execute AWE tasks when running EFT server service as Local System...
View ArticleBCC field is not visible in a sent email when using Outlook "Save Sent Item...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.xSYMPTOMBCC field is not visible in a sent email when using Outlook "Save Sent Item to" option.CAUSEOnly default Outlook configuration is supported...
View ArticleEFT Version Compatibility
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.0.x and laterDISCUSSIONThe table below lists each of the 7.x versions of EFT, the version numbers of the bundled modules, and the main features in each...
View ArticleWhat sort of DOM XSS (client XSS) mitigation techniques does EFT use?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7. and laterQUESTIONWhat sort of DOM XSS (client XSS) mitigation techniques does EFT use?ANSWERDocument Object Model (DOM)-based Cross-Site Scripting...
View ArticleEFT is NOT affected by the LibSSH vulnerability
THE INFORMATION IN THIS ARTICLE APPLIES TO:All productsQUESTIONIs EFT affected by the LibSSH vulnerability?ANSWERNo, EFT is not affected by the LibSSH vulnerability. The vulnerability pertains to...
View ArticleHow EFT Addresses PCI DSS Requirements
EFT facilitates enforcing high security and compliance with the PCI Data Security Standard (PCI DSS), which provides detailed security compliance guidelines that can be used to provide hardened...
View ArticleTimeout occurs when attempting to generate PCI DSS report
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.xSYMPTOMTimeout occurs when attempting to generate PCI DSS reports. CAUSEStandards such as PCI DSS disallow the use of encryption technologies where...
View ArticleConceal WTC and Its Content from Searches
The WTC/Workspaces pages and content is visible to Web searches. A file named robots.txt on the server tells web crawling robots whether to ignore the site. You can create a registry key to prevent...
View ArticleDoes EFT’s web transfer client (WTC) use cookies, and are any of those...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.13.15 and laterQUESTIONDoes EFT’s web transfer client (WTC) use cookies, and are any of those cookies used in a way that could violate privacy...
View ArticleHow do email notifications work in EFT Arcus?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT ArcusQUESTIONHow do email notifications work in EFT Arcus?ANSWERYour own SMTP gateway or a DNS SPF Record is required if you want the default settings...
View ArticleUnable to set refresh interval on LDAP/AD site when EFT configured in HA
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMUnable to set refresh interval on LDAP/AD site when EFT configured in HA.CAUSEWhen creating an LDAP Site on an HA node, the Refresh...
View ArticleUnderstanding your EFT Arcus monthly charges
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT ArcusDISCUSSIONYour EFT Arcus server is hosted on a virtual machine in the Microsoft Azure cloud computing platform. Microsoft charges for using its...
View ArticleMeasuring EFT Performance with Perfmon
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.7 and laterSee also "Performance Counters" in the EFT online help: https://help.globalscape.com/help/eft7-4/Performance_Counters.htmDISCUSSIONThis...
View ArticleEvent rule sending duplicate emails in HA environment for User Account...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.x and laterSYMPTOMEvent rule sending duplicate emails in HA environmentCAUSEBecause each running EFT HA cluster node fires the User Account Created...
View ArticleAfter running Windows 2012 updates, the EFT Admin console hangs and never opens
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.X and laterSYMPTOMAfter running Windows updates on Windows 2012, the EFT Admin console hangs and never opens. Any attempt to kill the application...
View ArticleWhat is the difference between FTP, FTPS, and SFTP?
Why would you choose FTPS over FTP, or SFTP over FTPS? Which protocol you should use depends on your network, whether you transfer files outside of your network or allow remote access to your network,...
View ArticleCan EFT show an “Account locked banner”?
Q. Can EFT show an “Account locked banner” to a user if their authentication failed after multiple invalid login attempts?A. The short answer is no. EFT is a high-security MFT server often deployed in...
View ArticleUsing Edge for CAC authentication displays a 404 Object not found error
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7 and laterDISCUSSIONIf you are using Edge for CAC authentication, it will display a 404 Object not found error.By default, EFT does not allow cookies to...
View ArticleClik here to view.
Which EFT Services listen on HTTP (default 80) or HTTPS (default 443) ports?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7. and laterQUESTIONWhich EFT Services listen on HTTP (default 80) or HTTPS (default 443) ports?ANSWEREFT has a number of services that if enabled, will...
View Article