Protect against various forms of DDoS attacks in the Workspaces Drop-Off portal
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.2.4 and laterDISCUSSIONThe following registry settings are available for EFT to protect against various forms of DDoS attacks in the Workspaces...
View ArticleAfter the first 1000 IP address entries in the IP Access List in EFT, the IP...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v6.4 and later with DMZ GatewaySYMPTOMIn the IP Access List in EFT, any "banned" IP addresses beyond the first 1000 are not blocked when DMZ Gateway is...
View ArticleRegistry settings for HA server drain and coherence
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.2 and laterDISCUSSIONThe following registry settings are available for HA server drain and coherence:DrainingTimeoutSecsDraining timeout in seconds...
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Copy/Move action does not work correctly when custom credentials are used for...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsSYMPTOMCopy/Move action does not work correctly when custom credentials are used for Local transfers.RESOLUTIONIf you specify "Local (Local...
View ArticleSpecifying a Remote Agent template for a user account causes the selected...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, v7.4.5.6SYMPTOMSpecifying a Remote Agent template (e.g., %AgentTemplate%Template) for a user account causes the selected user account to be removed from...
View ArticleCuteFTP can't start; missing DLL
THE INFORMATION IN THIS ARTICLE APPLIES TO:CuteFTP, v9.xSYMPTOM"The program can't start because api-ms-win-crt-stdio-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this...
View ArticleDMZ Gateway administration interface fails to launch on SuSe Linux
THE INFORMATION IN THIS ARTICLE APPLIES TO:DMZ Gateway, all versionsSYMPTOMThe DMZ Gateway administration interface fails to launch and displays a warning timeout of 90 seconds waiting for JVM to...
View ArticleTrying to connect to a remote server using SFTP with EFT and cannot list the...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versions DISCUSSIONTrying to connect to a remote server using SFTP with EFT and cannot list the folders; upload fails with message "Failed to...
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Bleichenbacher's ROBOT Vulnerability
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT and EFT Enterprise, all versionsDISCUSSIONThe "ROBOT Vulnerability" (CVE-2017-13099) is a serious vulnerability with SSL/TLS. "Bleichenbacher’s Oracle...
View ArticleEvent rules logged twice when Folder Monitor Event Rules reconnect after a...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT, all versionsSYMPTOMEvent rules logged twice when Folder Monitor Event Rules reconnect after a failed health check.WORKAROUNDThe duplicate logs are...
View ArticleHow do I configure a firewall for MSMQ access in AWS?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™, v7 and laterQUESTIONHow do I configure a firewall for MSMQ access in AWS?ANSWERPlease refer to the Microsoft Support article How to Configure a Firewall...
View ArticleIs EFT affected by the recent “Meltdown” and “Spectre” vulnerabilities?
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™ all versionsQUESTIONIs EFT affected by the recent “Meltdown” and “Spectre” vulnerabilities? If exploited, can attackers gain access to protected...
View ArticleThe program can't start because api-ms-win-crt-stdio-l1-1.0.dll is missing...
THE INFORMATION IN THIS ARTICLE APPLIES TO:CuteFTP, v9.xSYMPTOMUpon upgrading, the following error is presented:The program can't start because api-ms-win-crt-stdio-l1-1.0.dll is missing from your...
View ArticleHow EFT can help with GDPR Complliance
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.x and laterDISCUSSIONThe European Commission established the GDPR to ensure that companies follow a set of security and privacy standards that help...
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Script error appears when opening help file
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT versions prior to 7.4.xSYMPTOMScript error appears when opening help file.WORKAROUNDA Google Analytics script was causing issues in some browsers; the...
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Using EFT Enterprise Cloud Object Storage Copy/Move with Google Cloud Storage
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT v7.4.7 and laterDISCUSSIONThe procedure below describes using EFT Enterprise Cloud Object Storage Copy/Move or Download actions with Google Cloud...
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Enable Azure AD SSO with EFT Arcus and the Web Transfer Client
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT ArcusDISCUSSIONThis article describes how to enable Azure Active Directory Single Sign-on with EFT Arcus and the Web Transfer ClientPrerequisitesAzure...
View ArticleWhy does the help file or website page not displaying correctly in my browser?
THE INFORMATION IN THIS ARTICLE APPLIES TO:All products, all versionsQUESTIONWhy does the help file or website page not displaying correctly in my browser?ANSWEREvery browser—and browser version—has...
View ArticleUsing SSL/TLS termination at F5 Load Balancer
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™ version 7 and laterQUESTIONHow can I use SSL/TLS termination at F5 Load Balancer?ANSWERFor the Load Balancer to be used as a termination point for SSL,...
View ArticleHow does Insight see a Stop Action when determining success/failure of an...
THE INFORMATION IN THIS ARTICLE APPLIES TO:EFT™ v7.1 and laterQUESTIONHow does Insight see a Stop action when determining success/failure of an Event Rule?ANSWERInsight treats a Stop action as a...
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